GEERDES media e.K.
13351 Berlin (Germany)
Phone: +49 (0)30 85074640
FAX: +49 (0)30 85074641
E-mail: Please use the contact form
Entitled for representation & owner: Raoul Hübner
Trade register: Amtsgericht Charlottenburg HRA 32024 B
The EU Commission provides a platform for out-of-court disputes. Consumers gives this the opportunity to clarify disputes related to their online ordering out of court. The Dispute Resolution Platform can be found here:
Link to the online dispute resolution platform: http://ec.europa.eu/consumers/odr/
Our Email-Address for consumer complaints:
Consulting / opening times:
Mon - Thu: 2 - 5pm Local Berlin Time
If you would like to visit us in person, please make an appointment.
Please note that some processes in the online shop require manual intervention by us (e.g. filling the service account by direct debit/bank transfer). This will be done during our opening hours.